Registration for this program closes on
Mediators are leaders whose advanced leadership skills are crucial to the successful management of the mediation process. Central to the ability to conduct a productive mediation is an understanding of behavioral dynamics and how it can be applied to improve outcomes.
During this 75-minute recorded webinar, you will gain an advanced understanding of behavior management and how best to channel it to produce a meeting of the minds among the parties and advocates in mediation.
Areas covered include—
- why mediators are leaders not advocates
- the importance of leadership or “people skills” in mediation
- how leaders identify and categorize mediation behaviors
- the use of leadership “probes” to manage mediation
- behavior models, including “combative,” “passive,” “congenial” and “pragmatic”
- negotiating behaviors and tactics
and much more.
If you are looking to elevate your mediation leadership skills, exercise more effective control over the process, and gain a comprehensive understanding of the dynamics of party and advocate behavior, be sure to register for this program.
WHO WOULD BENEFIT FROM THIS PRESENTATION – Mediators, advocates, academics, and anyone interested in the dispute resolution process.
^ A link to this recorded webinar's supplemental material appears above at left. You may download the materials once you have registered for the recording.
This program does not qualify for the AAA's annual Arbitrator Continuing Education (ACE) requirement.
Launching the Course After Registration
If you register for this free recorded webinar you will receive a confirmation email containing a link to the course. You will click the course link in that email or copy and paste the link into your browser to launch the course. If you have a "My Profile" account on this site, you can also launch the course from your Transcript page.
THIS COURSE IS COMPATIBLE WITH SAFARI.
CLE is currently not offered on AAA recorded webinars. Some jurisdictions will allow CLE credit for online programs, and we suggest that you confirm CLE credit availability for this type of program with the appropriate state CLE regulator. A Certificate of Attendance will be provided upon request.
AAA Education Services at AAAEducation@adr.org or